daf: (quotes)
[personal profile] daf
my bank like to make smug, self satisfied adverts portraying others as being profiteering soulless companies more concerned with their shareholders than "the man on the street"

they pride themselves on their customer service, which is odd, because the jumped up officious bank-monkey that served me would have trouble spelling customer service let alone displaying any.

twenty minutes they made me wait. twenty long minutes despite my bringing two forms of id [passport and student id card] and answering a serious of intrusive questions culminating in "why do you want the money?" to which my reply of, "i don't feel that is any business of the banks," resulted in her looking at me like i was drawing crude images on the bullet proof glass with my own faeces.

she also tried to order me a new card because "it might not work in the shops".



shatwest. you don't disappoint, do you?

(no subject)

Date: 2007-07-27 08:29 pm (UTC)
From: [identity profile] crazymeandave.livejournal.com
i would, but it's the manner in which they did it.

they just flat out denied that i had an account with them... said it had no money in it and was inactive so they closed it. but there was money in it thieving bastards.

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