daf: (quotes)
[personal profile] daf
my bank like to make smug, self satisfied adverts portraying others as being profiteering soulless companies more concerned with their shareholders than "the man on the street"

they pride themselves on their customer service, which is odd, because the jumped up officious bank-monkey that served me would have trouble spelling customer service let alone displaying any.

twenty minutes they made me wait. twenty long minutes despite my bringing two forms of id [passport and student id card] and answering a serious of intrusive questions culminating in "why do you want the money?" to which my reply of, "i don't feel that is any business of the banks," resulted in her looking at me like i was drawing crude images on the bullet proof glass with my own faeces.

she also tried to order me a new card because "it might not work in the shops".



shatwest. you don't disappoint, do you?

(no subject)

Date: 2007-07-27 05:08 pm (UTC)
From: [identity profile] chocolateyclair.livejournal.com
i hate natwest. when i got married i needed to change my surname on my account and get a new card, and it took literally months for me to be able to do that. they were shite, and really really unhelpful. i mean, people get married all the time, but it seemed like I was asking for something really out of the ordinary or something.

i heart banks, 4eva!

Date: 2007-07-27 07:12 pm (UTC)
From: [identity profile] panzermensch101.livejournal.com
NatWest have allways been pretty nice to me, and are usually really helpfull (in branch anyway).

Where-as Barclays, seem to have gone out of the way to make sure that my life is a misery. Charging me for everything, making mistakes on my account. fuckers.


Oh NatWest-Mastercard are absolute fuckers too!

(no subject)

Date: 2007-07-27 07:13 pm (UTC)
From: [identity profile] crazymeandave.livejournal.com
they are awful, but i think it's pretty much true of all banks. i try to be as unhelpful to them as is possible in return for my suffering 12 years of their incompetence and mismanagement.

Re: i heart banks, 4eva!

Date: 2007-07-27 07:13 pm (UTC)
From: [identity profile] crazymeandave.livejournal.com
barclays are cunts. they stole £2.60 off me when i was younger. wankers

Re: i heart banks, 4eva!

Date: 2007-07-27 07:17 pm (UTC)
From: [identity profile] panzermensch101.livejournal.com
ouch, can tell that wound is still a stinger.




Let it go man, let it go.

(no subject)

Date: 2007-07-27 08:29 pm (UTC)
From: [identity profile] crazymeandave.livejournal.com
i would, but it's the manner in which they did it.

they just flat out denied that i had an account with them... said it had no money in it and was inactive so they closed it. but there was money in it thieving bastards.

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