another way?

[daf]

my bank like to make smug, self satisfied adverts portraying others as being profiteering soulless companies more concerned with their shareholders than "the man on the street"

they pride themselves on their customer service, which is odd, because the jumped up officious bank-monkey that served me would have trouble spelling customer service let alone displaying any.

twenty minutes they made me wait. twenty long minutes despite my bringing two forms of id [passport and student id card] and answering a serious of intrusive questions culminating in "why do you want the money?" to which my reply of, "i don't feel that is any business of the banks," resulted in her looking at me like i was drawing crude images on the bullet proof glass with my own faeces.

she also tried to order me a new card because "it might not work in the shops".



shatwest. you don't disappoint, do you?

Comments

[chocolateyclair.livejournal.com]

i hate natwest. when i got married i needed to change my surname on my account and get a new card, and it took literally months for me to be able to do that. they were shite, and really really unhelpful. i mean, people get married all the time, but it seemed like I was asking for something really out of the ordinary or something.

i heart banks, 4eva!

[panzermensch101.livejournal.com]

NatWest have allways been pretty nice to me, and are usually really helpfull (in branch anyway).

Where-as Barclays, seem to have gone out of the way to make sure that my life is a misery. Charging me for everything, making mistakes on my account. fuckers.


Oh NatWest-Mastercard are absolute fuckers too!